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Report map errors

If the map in your area is wrong or missing features, here’s the fastest way to get it fixed — and the best place to report it depends on which map source you want updated.

Open Layers in Geo Tracker and note the active map source (Mapbox / Google / Petal). Different providers need to be reported in different ways.

2. Best option: fix OpenStreetMap (OSM) yourself

Section titled “2. Best option: fix OpenStreetMap (OSM) yourself”

Mapbox uses OpenStreetMap as a source in many areas, and OSM is editable by anyone. If you’re comfortable helping directly, this is the most effective route:

  • Go to https://www.openstreetmap.org, create an account, and click Edit (the iD editor is easiest for beginners).
  • Make the change (move/add a way, fix a road name, add a footpath, etc.), add a short edit note, and Save.
  • Helpful beginner docs: LearnOSM and the OSM wiki (search “iD editor tutorial”).

Edits to OSM are immediate, but downstream services and caches (including some Mapbox tiles) may take some time to refresh.

3. If you don’t want to edit OSM yourself — report to the provider

Section titled “3. If you don’t want to edit OSM yourself — report to the provider”
  • Mapbox: Report via the Mapbox support/feedback channels (or open an issue on the relevant Mapbox style repo if available). Mapbox usually pulls OSM updates on a schedule, so edits may appear after their next refresh.
  • Google: Open Google Maps and use Report a problem (or Send feedback) on the map — Google handles updates to their tiles.
  • Petal: Use Petal support or their feedback tools for corrections.

When filing a report or sending an edit, include:

  • A screenshot showing the error.
  • Exact location (lat/lon) or a pin — coordinates are best.
  • A short description: what’s wrong and what it should be (e.g. “trail missing between A and B,” “road name is X, currently shown as Y”).
  • If available, your GPX track of the path (Geo Tracker → Share) — this is extremely helpful.